Returns & Exchanges
At Electric Picks, we want you to love your jewelry, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure pieces are returned in their original packaging to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Pack Your Jewelry
Securely place your items in their original Electric Picks pouch and box to prevent damage during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing